1. Can the problem of positive bias with client satisfaction studies be fixed? What could be done...

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1. Can the problem of positive bias with client satisfaction studies be “fixed”?

What could be done to minimize this form of bias in a consumer feedback study?

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Program Evaluation: An Introduction

ISBN: 9781529742787

5th Edition

Authors: Padgett, Deborah K.;Royse, David Daniel;Thyer, Bruce A Publisher: Wadsworth

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Question Posted: Oct 22, 2024 05:00 AM

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1. Can the problem of positive bias with client satisfaction studies be fixed? What could be done to minimize this form of bias in a consumer feedback study?
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1. Can the problem of positive bias with client satisfaction studies be fixed? What could be done...

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Program Evaluation: An Introduction

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