8-8 Find five examples of service-provider attempts to reduce service intangibility. Describe them. (AACSB: Communication; Reflective thinking)

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8-8 Find five examples of service-provider attempts to reduce service intangibility. Describe them. (AACSB:

Communication; Reflective thinking) pg98


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Program Evaluation: An Introduction

ISBN: 9781529742787

5th Edition

Authors: Padgett, Deborah K.;Royse, David Daniel;Thyer, Bruce A Publisher: Wadsworth

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