The PMBOK Guide defines quality as: a. exceeding customer expectations by delivering more than they requested. b.

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The PMBOK® Guide defines quality as:

a. exceeding customer expectations by delivering more than they requested.

b. achieving the highest-possible level of value using objective measures.

c. the degree to which a set of inherent characteristics fulfills requirements.

d. a category used to distinguish items that have the same functional use.

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Contemporary Project Management

ISBN: 9781337406451

4th Edition

Authors: Timothy Kloppenborg, Vittal S. Anantatmula, Kathryn Wells

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Question Posted: Sep 06, 2024 07:01 AM

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The PMBOK Guide defines quality as: a. exceeding customer expectations by delivering more than they requested. b.

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Contemporary Project Management

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