Q3.10. Project New Idea has been going on for 3 months. The requirements were validated 3 weeks ago. However, yesterday the customer told the business analyst that they had some new functional requirements. What is the best action?

(a) If the change is minor, implement it. This project has just started.

(b) Submit the change to the change control board.

(c) Persuade the customer to move these changes into the next release.

(d) Let the customer know that once we have validated requirements, they cannot be changed. Any changes would need to be part of a future endeavor.