Q3.2. The project manager overheard you talk about the scope with the customer.

She calls you into her office and appears upset. She explains to you that the scope is part of her domain and that she wants you to stick to gathering requirements in the future. What would be your response?

(a) You were only discussing the scope of the requirements gathering effort, which is your responsibility. Once you are done determining that you will let the project manager know the results.

(b) Since you do not report directly to the project manager it would be more appropriate to bring this up with your manager.

(c) You are determining the solution scope, which is really an input into the project management processes. There’s no point in the project manager starting to worry about the project scope before you know what the customer wants.

(d) What you had been talking to the customer about was the solution scope, in other words the product description. You agree that you should not discuss project scope directly with the customer, unless you and the project manager have agreed on that ahead of time.