Research the criteria for the Malcolm Baldrige National Quality Award or a similar quality award provided by
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Research the criteria for the Malcolm Baldrige National Quality Award or a similar quality award provided by another organization. Investigate a company that has received this award.
What steps did the company take to earn it? What are the benefits of earning a quality award? Summarize your findings in a short paper to management.
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Related Book For 
Information Technology Project Management Revised
ISBN: 978-1285847092
7th Edition
Authors: Kathy Schwalbe
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