Take inventory of what standards, certifi cations, and processes exist in your organization. Th ese standards should
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Take inventory of what standards, certifi cations, and processes exist in your organization.
Th ese standards should include what training is being done, the forms and templates that exist in the organization, and the tools being used. Even if there isn’t a book sitting somewhere called “Standards,” by asking around and talking to experienced practitioners a base of tools can be discovered.
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