3. How do characteristics of the task and the followers influence Daniel’s leadership?

Daniel Shivitz is the manager of a small business called The Copy Center, which is located near a large university.

The Copy Center employs about 18 people, most of whom work part-time while going to school full-time. The store caters to the university community by specializing in course packs, but it also provides desktop publishing and standard copying services. It has three large, state-of-the-art copy machines and several computer workstations.

There are two other national chain copy stores in the immediate vicinity of The Copy Center, yet this store does more business than both of the other stores combined. A major factor contributing to the success of this store is Daniel’s leadership style.

One of the things that stands out about Daniel is the way he works with his part-time staff. Most of them are students, who have to schedule.........