7. Acknowledge and reward people. As change is made, take time to recognize people and show appreciation. Acknowledge the struggles, sacrifices, and contributions people have made. A word of thanks goes a long way.

In helping people through change, leaders must remember the different time and information perspectives of different levels of the organization. Senior leaders may be eager to implement changes that frontline personnel are just learning about. Listening, understanding, and being patient are necessary leadership actions for successful change to occur.
Social psychologist Kurt Lewin identified a three-step process for helping people through change: First, unfreeze the status quo; second, move to the desired state;
third, live by conditions that become the new, but not rigid, status quo.57