Acting as a facilitator, the leaders first job is to: a. Give the parties a voice and

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Acting as a facilitator, the leader’s first job is to:

a. Give the parties a voice and listen to their essential insights and perceptions.

b. Identify the appearance of an apparent conflict and the source of it.

c. Plan potential solutions strategies related to the identified elements of the conflict.

d. Gather the stakeholders to the problem in one place and begin exploring their problems.

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