Impulse control is one of the hallmarks of the emotionally competent individual. How does an individual develop
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Impulse control is one of the hallmarks of the emotionally competent individual.
How does an individual develop this skill?
a. The person reframes negative feelings when necessary to maximize the use of his or her energy.
b. The person learns how to apologize sincerely.
c. The person recognizes conflict as normative.
d. The person works to eliminate emotions in the workplace
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Quantum Leadership Creating Sustainable Value In Health Care Creating Sustainable Value In Health Care
ISBN: 9781284202250
5th Edition
Authors: Nancy M. Albert, Sharon Pappas, Tim Porter-O'Grady, Kathy Malloch
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