To reach a successful completion of the 10-step conflict resolution process, what does the mediator ensure happens?
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To reach a successful completion of the 10-step conflict resolution process, what does the mediator ensure happens?
a. The interaction between the parties is friendly and their dialogue is courteous.
b. The parties use effective techniques for communicating and exchanging information.
c. The parties always meet with the mediator together, never one on one.
d. The parties receive all the information the mediator is able to acquire.
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Related Book For
Quantum Leadership Creating Sustainable Value In Health Care Creating Sustainable Value In Health Care
ISBN: 9781284202250
5th Edition
Authors: Nancy M. Albert, Sharon Pappas, Tim Porter-O'Grady, Kathy Malloch
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