1. Why would a company that is turning out a satisfactory product want to continually examine its...
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1. Why would a company that is turning out a satisfactory product want to continually examine its processes and the work environment? What happened to the old adage “If it’s not broke, don’t fix it”?
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Quality Management For Organizational Excellence: Introduction To Total Quality
ISBN: 9781292022338
7th Edition
Authors: David L. Goetsch, Stanley B. Davis
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