= 4. Defend the statement that the operator of the process should be the owner and data
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= 4. Defend the statement that the operator of the process should be the owner and data plotter of the control chart, as opposed to a person from quality assurance or engineering, for example.
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Quality Management For Organizational Excellence: Introduction To Total Quality
ISBN: 9781292022338
7th Edition
Authors: David L. Goetsch, Stanley B. Davis
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