Which of the following is not a popular definition of quality? a. Quality is the totality of

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Which of the following is not a popular definition of quality?

a. Quality is the totality of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs.

b. Quality is defined as a competitively priced product that surpasses customer needs.

c. Quality is the degree to which a product conforms to a design or specification.

d. Quality is fitness for use.

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Quantitative Analysis For Management

ISBN: 9781292217659

13th Global Edition

Authors: Barry Render, Ralph M. Stair, Michael Hanna, Trevor Hale

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