Which of the following is not a popular definition of quality? a. Quality is the totality of
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Which of the following is not a popular definition of quality?
a. Quality is the totality of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs.
b. Quality is defined as a competitively priced product that surpasses customer needs.
c. Quality is the degree to which a product conforms to a design or specification.
d. Quality is fitness for use.
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Quantitative Analysis For Management
ISBN: 9781292217659
13th Global Edition
Authors: Barry Render, Ralph M. Stair, Michael Hanna, Trevor Hale
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