Question
1. Because continuous improvement is very difficult, the emphasis in the balanced scorecard tends to be on meeting preset standards. True False 2. A balanced
1. Because continuous improvement is very difficult, the emphasis in the balanced scorecard tends to be on meeting preset standards.
True
False
2. A balanced scorecard should not contain any performance measures concerning customer satisfaction since the extent to which customers are satisfied is beyond the control of any manager in the company.
True
False
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1 False Balance score card is an strategy performance ma...
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Cost Management Accounting And Control
Authors: Don R. Hansen, Maryanne M. Mowen, Liming Guan
6th Edition
324559674, 978-0324559675
