Question
Briefly describe why an organization could benefit from the concepts of service management instead of technology management. What are the risks of an IT service
Briefly describe why an organization could benefit from the concepts of service management instead of technology management. What are the risks of an IT service provider failing to link its activities to where the business realizes value?
Step by Step Solution
3.39 Rating (146 Votes )
There are 3 Steps involved in it
Step: 1
A service refers to giving value to customers by ensuring that customers achieve certain outcomes but without ownership of certain risks Therefore ser...
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Step: 2
Step: 3
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Manufacturing Processes for Engineering Materials
Authors: Serope Kalpakjian, Steven Schmid
5th edition
132272717, 978-0132272711
