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Create a proposal for a customer service improvement project for an airline company in the United States including Customer Training Proposal. Describe the target audience,

Create a proposal for a customer service improvement project for an airline company in the United States including Customer Training Proposal. Describe the target audience, the problem (low customer service & low profit), how the training will improve employees performance when dealing with customers, the proposed solution (the employee training and learning software), and state how this software will improve performance—that is, the approach that this strategy is likely to be effective and will resonate with the target audience.

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