Imagine that you are an IT business analyst intern at Sharpe Style in the scenario provided and have been asked by the owner to research options for improving the business's performance through the use of technology. Specifically, the owner wants to expand the business's retail presence into online sales and ensure a positive customer experience by incorporating intelligent systems into the website.

Create a business report for business owner Mary Sharpe that analyzes the business's stated and anticipated technology and information system requirements, compares and contrasts different technology solutions available, and provides suggestions on technology opportunities that would support the business venture. Explain in detail how the different options could help grow the business and/or improve operational efficiency and client satisfaction.

Also address the following

Introduction

Tools and Methods: Describe the system development life cycle (SDLC) approach, explaining how it can help document and inform IT decisions in this case.