Imagine you are working for a primary care provider whose credentials are a Doctor of Osteopathic Medicine (DO) instead of a Medical Doctor (MD). A new patient presents to the office, notices the difference on a business card, and asks you what the difference is.

Answer the following questions in your post:

1. What are the differences between a MD and a DO?
2. What might be the patient's concerns upon discovering this?
3. How should you handle the situation?