Read case “Diagnosing the causes of poor performance”.

Write a paper addressing the following questions.

You are heather’s manager. In your opinion, what is causing heather’s poor performance? Is it due to a deficiency in declarative knowledge, procedural knowledge, motivation, or some combination of these three factors? •what can be done to remedy the performance problem? •what approach to performance measurement would you use to measure heather’s performance in the future—trait, behavior, results or some combination of the three?