Read the following scenario and give response:

You work for a company that manages caregivers for disabled adults and children that need assistance with daily living. You love your job because you get to help people. The people you manage work anywhere from 20 to 45 hours a week at $12/hr. Most of them are liked by your clients and are good workers. The funding for the services comes from the state and federal government via Medicaid. All of the clients qualify for Medicaid.

The state agency that manages the money is over budget and they are implementing policies that say workers can only work the hours that the client is entitled to as determined by a schedule.

Workers and clients have no flexibility as to when and how they provide or get services. For example, you know some workers and clients coordinate hours so workers go to the job site four days instead of seven but work more hours on those days. It works better for both parties and no one is cheating on hours.

You know the new system will drive some of your best employees away and will cause many clients to lose services and others to get poorer quality services.

What do you do? What is wrong or right with the situation?

Who, if anybody, is at fault?

What would happen if you just ignore the new system? Are you tempted to find a way to cheat the system?

What solution might you suggest?