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What is the immediate problem situation presented to Mary Stramm, VP of Human Resources at Tekspan? Is this an issue of strategic importance to Tekspan?

What is the immediate problem situation presented to Mary Stramm, VP of Human Resources at Tekspan? Is this an issue of strategic importance to Tekspan? Why or why not?

What allegations have been levied against Tekspan’s solutions sales force and AKS’s consultants? Which of these allegations can and should be addressed?

What would you do to resolve the Tekspan situation? More specifically, what would it take for cross selling to succeed at Tekspan? What specific actions would you suggest?

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