You work in the human resources department of a busy downtown hospital. Parking is always a problem. Hospital employees have a few parking lots available to them, but the cost can be as much as $14 a day. Lately, you have received complaints that employees have been using the lots reserved for customers of small businesses in the area.

Prepare a memo for all hospital staff to be included with their next PAYCHEQUE. Remind staff about several things: public transit is still the best transportation method, small businesses nearby will have cars for hospitals staff towed away, public parking lots have monthly rates that are slightly lower, and so on. Try to make your memo encouraging and helpful rather than negative and critical.