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QUESTION 4 (20 Marks) The operation of a warehouse involves a complex series of processes. It makes little difference whether the facility handles steel coils

QUESTION 4 (20 Marks)

The operation of a warehouse involves a complex series of processes. It makes little difference whether the facility handles steel coils on a berth in a port or whether it is a large distribution centre for groceries, the processes are essentially the same.

4.1. Analyse the impacts that may result due to errors in operation. (10 marks)

4.2. Give a critical account of how a cross-dock facility optimises warehouse operations. (10 marks)

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