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1 0 5 . V syst mu zen kvality zaveden m podle normy SN EN ISO 9 0 0 1 : 2 0 0 9
V systmu zen kvality zavedenm podle normy SN EN ISO : plat pro oddlen obchodu amarketingu proces nazvanasto obchod:a me existovat dokumentovan postup smrnice pro innost tohoto oddlen nebo procesub proces obchod nemus bt v organizaci vytvoen norma to neukldc mus mt vlastnho internho auditorad mus bt vdy obsazen minimln dvma zamstnanci tak, aby byla zajitna zastupitelnoste takov proces mus bt povinn podle normy vytvoen
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