$112$

omnichannel strategy? Can Amazon's business model work for physical retail store sales? Which giant will dominate future retailing?

Sources: Rachel Abrams, "Walmart, with Amaxos in tis Cross Hairs. Posts E$-$Commerve Gaias," Ners York Times, May Is$,20$n$,$ William White. Walmart Shipping Paw to Be Replaced ty Free Two$-$Doy Stipring." InveatorPace, Jantary $31.2017,$ Nick Wingfiela, "Amazoe' Ambitions Unbosed: Stores for Furnitere, Appliances and More," New York Times. March $25,2012,$ asd "Amaron's Living Lab: Reimagining Retail oe Seattle

Fine for Worldwide E$-$Commerce Domimatice." Info Sy dirsa Xrey. Novermber $21,2016$; Gref Brasinger and Laur Steverk, "Amazarithe

CASE STUDY QUESTIONS

$3-13$ Analyze Walmart and

Amazon.com using the competitive forces and value chain models.

$3-14$ Compare Walmart and Amazon's business models and business strategies.

$3-15$ What role does information technology ply in each of these businesses? How is it helpity them refine their business strategies?

$3-16$ Which company will dominate retailing? Explain your answer.