1 1.1 Give a detailed explanation of what is meant by 'public administration'. This explanation must reflect on the main concepts of 'needs, society, services, state, and government' and must be accompanied by applicable examples.

1.2 In your own words, discuss what is meant by the "good life" in the context of public administration. Your answer must have applicable examples and must include the following: "the good life as an individual issue", "the good life as a group issue", "the good life and development", and "who is responsible for the good life?"

2.1 During the Covid-19 pandemic in South Africa, the state has had to strengthen its efforts to ensure the continued welfare of people, through improved methods of service delivery, to address the needs of citizens. Since health protocol related to the pandemic needed to be observed, the service delivery environment was different. Write a detailed essay on the following and illustrate with suitable examples:

a) How technology has been an important factor in the delivery of services to society.

b) Demographic forces: urbanisation and an ageing population.

c) Explain how a pandemic like Covid-19, similar to HIV/AIDS, forces governments to be pro-active in delivering specific services.