1.

1996 Outline four reasons why a business person may prefer written communication to

verbal communication.

(5mks)

2.

1997 State five services offered by the post office.

(5mks)

3.

1998 State four advantages of verbal communication.

(4mks)

4.

1999 Highlight four advantages of using telex as a means of communication.

(4mks) 5.

2000 State four features of effective communication.

(4mks)

6.

2001 State four reasons why the post office is still popular as a means of sending letters.

7.

2002 give four reasons why a person would send a message by mail rather than by telephone.

(4mks)

8.

2003 highlight four factors that may limit the use of telephone as a means of communication

in Kenya. (4mks)

9.

2004 State four problems that may interfere with the effectiveness of face to face

communication.

(4mks)

13.

WAREHOUSING

PAST KCSE QUESTIONS PAPER 1

1.

1995 Outline four features of a bonded warehouse

(4mks)

2.

1996 Highlight four ways in which a warehouse is useful to a trader.

(4mks)

3.

1997 List three advantages of warehousing to a manufacturer.

(3mks)

4.

1998 Outline four benefits that consumers get from a warehousing

(4mks) 5.

1999 Outline four factors that a trader would consider in locating a warehouse.

(4mks) 6.

2000 State four benefits that a government gets from a bonded

warehouse. (4mks)

7.

2001 State four features of a bonded warehouse

(5mks)

8.

2002 State four advantages of public warehouse to retailers.

9.

2003 the table below contains descriptions relating to some types of warehouse. In the space

provided, write the type of warehouse to which each description refers.

Description

Type

a)

Used to store exports and imports

b)

Anybody can rent spaces in it for storing goods temporarily.

c)

Operated for the owner's exclusion use.

d)

Owned and operated by manufacturers and farmers.

10.

2004 In which four ways are consumers likely to suffer in a situation where there is no

warehousing?