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( 1 2 ) What is an example of an infrastructure service metric that can be used to formally measure services levels? The percentage of

(12) What is an example of an infrastructure service metric that can be used to formally measure services levels?
The percentage of time that systems have unscheduled downtime
The time that elapses between ordering a workstation and its installation
The percentage of help desk calls that are repeat calls
All of the above
(14) Complementary strategies are organizational initiatives that do not involve the IT asset per se but are needed for the IT strategy to succeed
True
False
(10) The FDA is responsible for assigning a unique three-segment NDC as the universal product identifier for all human drugs
True
False
(10) Which is NOT a specific code set for diagnoses and procedures mandated by HIPPA to be used in any transaction by a covered entity?
CDT
NDC
UMLS
HCPCS
(14) Improved organizational competitive position through process gains is usually an automati
True
False
(10) A comprehensive clinical terminology developed specifically to facilitate the electronic storage and retrieval of detailed clinical information is known as:
LOINC
UMLS
SNOMED CT
CVX
(14) The pursuit of IT as a source of competitive advantage can result in competitive baggage such as:
IT rigidity from poor architecture design
All of the above
IT dependency
Eroding profit margins
(10) Which standards are specifically related to the electronic transfer of digital diagnostic images between devices manufactured by different vendors?
DICOM
CVX
LOINC
SNOMED CT
(13) An effective IT alignment requires the integration of the organizations strategic context, environment, IT strategy, and IT portfolio
True
False
(11) HITECH gave the responsibility for enforcing the HIPAA Privacy and Security Rules to:
OCR
ONC
NCQA
CMS please give answers only

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