Answered step by step
Verified Expert Solution
Question
1 Approved Answer
1 . 3 Evaluate solutions and implications using appropriate tools and technology A Dunking franchise in Corpus Christi, Texas is concern because it has low
Evaluate solutions and implications using appropriate tools and technology
A Dunking franchise in Corpus Christi, Texas is concern because it has low sales when compared with other shop in locations with similar characteristics. The manager conducts a survey on the customers complains that causes them not to return,. The following list of complains is compiled.
Complain
Number of complains
A
Lack of parking
B
In shop wait is too long
C
Drive thru wait is too long
D
Order in drive thru problematic because employees misheard
E
Table was not clean
F
Dirty restroom
G
Donut variety ordered by client was not available
H
Coffee variety ordered by client was not available
I
No table available
J
Menu was confusing
Use a Pareto chart to identify the vital few complains causing customers not to return to this Dunking location Hint. Review Chapter Use Excel creating a table with the data provided, order it and then use InsertChartsRecommended Charts to create a Bar chart with cumulative percentage
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started