$1.$ A conference report is defined as $\_\_\_\_\_.$ a$.$ A summary of all discussions in a meeting b$.$ A summary of discussions and decisions from an internal agency meeting c$.$ A summary of the discussions, decision made, and next steps from a client meeting d$.$ The $$minutes$$ taken during a meeting $2.$ A call report is essentially the same thing as a conference report only it is specific to a$.$ A personal meeting b$.$ A group meeting c$.$ A short conversation between the account manager and client d$.$ An agency status meeting $3.$ People who receive a copy of a conference report can be expected to $\_\_\_\_\_.$ a$.$ Read it completely, word for word b$.$ File it away unread c$.$ Scan it for items related to their role on the team d$.$ Take action based on only the information in the report $4.$ The best way to organize contact report information is$\_\_\_\_\_.$ a$.$ Alphabetically b$.$ Whatever way is easiest for other people to read quickly and understand the material c$.$ Chronologically d$.$ Topically $5.$ A conference report is different from meeting minutes in the following way$($s$).$ a$.$ Contact report is typically shorter in length b$.$ The conference report is usually distributed within $48$ hours c$.$ A conference report focuses more on key decisions and follow$-$up action d$.$ All of the above $6.$ A good rule of thumb for preparing a contact report is $\_\_\_\_\_.$ a$.$ Write in short sentences b$.$ Distribute within a two weeks c$.$ Never use bullet points and subheads to assist scanning d$.$ Use flowery prose $7.$ What statement is false regarding topics to leave off a conference report? a$.$ All information should be included in a conference report, even sensitive information b$.$ The topic was totally dealt with during the meeting and there are no related action items c$.$ The account manager needs to do some research on a topic for the next client meeting d$.$ Small talk such as the weather, the family, etc. $8.$ Considering the many $$Traits$$ of an accomplished account manager, which one of the four below is most relevant to writing and distributing a conference report? a$.$ Team player b$.$ Devoted student of the craft c$.$ Good communicator d$.$ Creative in their own right $9.$ Considering the many $$Hats$$ worn by an accomplished account manager, which one of the four below is most relevant to properly writing a conference report? a$.$ Diplomat b$.$ Reporter c$.$ Accountant d$.$ Psychic $10.$ Agency management supervisors value conference reports because $\_\_\_\_\_.$ a$.$ Conference reports help them stay abreast of what is happening on numerous accounts b$.$ Conference reports show which account managers are doing a good job of running their accounts c$.$ Conference reports show who can organize material and write effectively d$.$ All of the above