1) A memo written to the Chief Operations Officer of Transantiago that describes the model and method and presents the 3-day forecast (March 22, 23 and 24) at 15-minute intervalsin as non-technical language as possible.

(2) A technical appendix to your memo that includes:

• the name of the model/combination of model used
• a description of the method or combination
• all estimated equations, etc. associated with constructing the forecasts
• the MAPE and MAE for the training period and the validation period
• forecasts for the future period (March 22-24) at 15-minute intervals
• a graph showing the fit of the final model for the entire period (including training, validation and future), fitted using the combined training andvalidation data
• any additional information that would be useful in understanding or recreating your forecast
• a list of any references consulting in preparing your answer