1. A user has contacted you because he cannot print documents to a device that is directly connected to a USB port. After talking to him, you discover that he updated the driver before leaving the office yesterday. Q. What is the problem and how should you address it? 2. You are an administrator for the Contoso Corporation. The previous administrator has created images that the help desk deploys on new computers. The company developers have updated the company inventory program, and the program needs to be installed on any future programs. Q. What should you do?