1. A year ago you were a manager in a non-unionized organization where you were a manager of 8 employees. You moved jobs 5 months ago and now you are a manager in an unionized organization with 8 employees.

What are the similarities and differences between your role as a manager in a non-unionized compared to unionized organization? In your answer you mustlist(at a minimum) 5 similarities and/or differences.

2.Describewhat you would want in atotal reward packageand then explain how you would communicate this packageto an employee group, as their manager.

In your answer you need tolist(at a minimum)5components of the total reward package and then explain howyou would communicate this package describing (at a minimum)threeways to communicate.

Explain 2 SA clearly please

MCQ:

Which of the following is an external factor that can influence the wage rate?

Question 3 options:

	the worth of the job
	the employee's relative worth
	the cost of living
	the employer's ability to pay

Which term refers to the process of determining the relative worth of jobs to determine pay rates?

Question 4 options:

	job analysis
	job evaluation
	job diagnosis
	job determination

Why might an organization feel it is necessary to take disciplinary action?

Question 5 options:

	to enable the use of punishment for unacceptable conduct
	to ensure the employee clearly understands what is expected
	to assist employees to be more productive
	to allow the HR department to terminate repeat offenders

What is the most important thing to do when considering discipline?

Question 6 options:

	Assessing whether the employee is showing any signs of remorse.
	Creating opportunities for improvement.
	Outlining in writing the options for punishment.
	Thorough investigation of the incident, including interviewing the employee and their manager.

What would an employer have to prove in a termination with just cause?

Question 7 options:

	that there was serious misconduct or incompetence on the part of the employee
	that policies of equity and responsibility were followed
	that standards of conduct weren't considered
	that rules of fair employment existed

What is a purpose for managing performance?

Question 8 options:

	to determine pay levels for different job types
	to use in succession planning
	to provide a paper-trail in the event the organization is audited
	to have the employees feel more valued for their work

What is a salary survey?

Question 9 options:

	a survey of wages paid in other relevant, comparable organizations
	a survey to ensure employees who are doing equal work receive equal salary
	a survey of employee salaries based on the employee's job title
	a survey of wage ranges within a particular department or division

In which type of incentive plan does an employer pay special sums based on the organization's profits?

Question 10 options:

	merit raises plan
	gain sharing plan
	profit-sharing plan
	individual bonus plan

Which disciplinary approach focuses on employee involvement and the acceptance of their responsibility for changing performance and/or behaviour?

Question 11 options:

	management-by-objectives
	nondirective counselling
	progressive discipline
	positive discipline

Which type of disciplinary approach uses a series of steps to improve behaviour and/or performance?

Question 13 options:

	positive discipline
	progressive discipline
	respect discipline
	step-help

Which of the following are job factors that might impact an employee's performance?

Question 14 options:

	unsafe work environment, heavy-handed management, boredom with work
	management-employee conflict, conflict between work and family demands, unsafe work environment
	unmotivating work, unsafe work, and too much work
	lack of job skills, conflict between work and family demands, heavy-handed management

What is the most important outcome for managers when employees join a union?

Question 15 options:

	the ability to operate effectively and efficiently
	the ability to publicly criticize employees
	the ability to keep business information private
	the ability to continue paying employees the same wages

Which benefit program is intended to help employees be better, even when they are distracted by personal concerns?

Question 16 options:

	wellness program
	employee assistance program
	perquisites (perks)
	workers' compensation

What is a 360 degree review intended to do?

Question 18 options:

	It ensures bosses are more accurate in rating.
	It ensures an understanding of the performance management system prior to completing the appraisal
	It ensures no inconsistencies in rater feedback
	It provides employees with feedback from a variety of sources

Which term best describes a situation where employees who do not always take their breaks are instructed by their union to take all their allotted breaks?

Question 19 options:

	slowdown
	work to rule
	walk-out
	deadlock

What else could an employer do to demonstrate power in collective bargaining besides operating during a strike?

Question 20 options:

	lockout employees
	pay employees to come to work
	terminate striking employees
	avoid bargaining with the union

Which term best describes a mechanism to renew or establish a new collective agreement?

Question 21 options:

	grievance arbitration
	fact finding arbitration
	interest arbitration
	rights arbitration

Which manager should have primary responsibility to prevent or correct disciplinary problems?

Question 22 options:

	manager in the legal department
	top-level manager
	HR manager
	the employee's manager