1) Acquiring, scheduling and receiving all components of a product or service is known as:

A. Project management

B. Quality assurance

C. Logistics

D. Supply chain management

2) Logistics, budgeting, supplier relations, purchasing, staffing, and more are tasks that require operations managers to:

A. Have large teams so they can manage all of those responsibilities on their own.

B. Deal directly with banks

C. Travel frequently

D. Interact with every functional area of a business

3) An "experience" is the general outcome of a:

A. Supply chain

B. Finance operation

C. Service Industry operation

D. Manufacturing operation

4) Which of the following are important for data warehousing?

A. Access to renewable sources of electricity

B. Security and reliability

C. Padlocked storage facilities

D. Predicting outcomes

5) Operations managers rely on:

A. Feedback from their performance review

B. Solely input from market research

C. Their own department's input

D. Inputs from many different parts of the organization

6) It is possible to do material-requirements planning (MRP) by hand, however ________ MRP systems are software-based.

A. most

B. none

C. some

D. all

7) The ability to test a product concept digitally before prototyping is possible by using:

A. Computer-aided manufacturing (CAM)

B. Computer-designed manufacturing (CDM)

C. Computer-created design (CCD)

D. Computer-aided design (CAD)

8) The ability for a company to link ________ together, enables them to design and manufacture goods faster and more efficiently.

A. CAD to CAM

B. CCM to CAD

C. CCD to CAD

D. CAM to CCM

9) Flexible manufacturing is used by Swisher cigar to make little cigars and big cigars on the same machine. This is an example of using:

A. routing flexibility

B. process flexibility

C. process standarization

D. machine flexibility

10) Number, location, and networks of suppliers are just some of the issues addressed by:

A. outbound logistics

B. supply chain management

C. inbound logistics

D. operations management

11) Through the International Organization for Standardization (ISO), it's possible to find out:

A. a company's financial margins

B. what is the output of a company

C. what is the budget for the company

D. how a company does its work