1. After reading the two Real World Project Management examples from Chapter 12, Monitoring and Controlling Communications and Communicating Changes in the Channel, and two from Chapter 13, Reporting from a Matrix Organization and Meeting Strategic Goals with a Project Management Office, describe the elements that would be necessary to ensure good project communications. Cite elements of the examples in your answer.

2. Answer questions from the chapters

• After reading Chapter 12, Project Communication and Documentation, answer questions on page 435: 2, 5, 9, 10, 11.
• After reading Chapter 13, Project Management Organizational Structures, answer questions on page 459: 9, 10, 11.

3. Complete part 4 of the Chapter 13 Internet Exercises to find information about a project management office. Summarize one site that describes the functions of a project management office. From page 460 of the textbook: "Part 4. Search the Web for "project management office." Summarize at least one website and compare it to what was presented in this chapter. What new insights did you gain from this website?"