1) An organization that aims to differentiate products and services across country markets is following what kind of strategy?

Global

Transitional

International

Multinational

2) Industry-level differences (e.g. differences between industries) account for greater variation in profitability than intra-industry (e.g. differences between firms in the same industry) differences do.

True False

3) Performing activities outside the boundaries of the organization is known as:

	a.	offshoring
	b.	internalizing
	c.	outsourcing
	d.	externalizing

4) Faced with limited growth opportunities in their mature home markets, large European banks have responded by

		selling off assets.
		closing marginal that they own.
		pursuing profitable niches within their home countries.
		expanding into other countries