1. As it relates to change champions, there are literally hundredsof books, articles, studies and theories on change?

?True

False

2.As it possible for HR professionals to help leaders focus on their ___________ to be clear and precise about what they are working to and then build in a capacity for change to rapidly deliver each outcome?

A. Businesses

B. Strategies

C. Outcomes

D. Corporations

3. How many competencies define the extent of which HR professionals initiate change?

A.8

B.3

C.7

D.6

4. HR professionals become change champions with their abilities to initiate and sustain change are applied at the individual, initiative and institutional levels of change.

True

False

5. HR innovators and integrators makeup less pointed competency domain than other domains.

True

False

6.Consideration of HR innovation and integration has lead to best practice identification offerings for consulting firms and business school executive programs as well as membership-based firms such as the corporate executive Board and corporate leadership Council.

A. Best Practice

B. Employment Course

C. Graduate School

D. Core Practices

7. Of the core HR systems which is not a practice area that establishes innovation and integration?

A. Performance and Reward

B. Information and Communication

C. Executives and Corporation

D. Work and Organization

8. When conducting a communication audit, the quality of ongoing communication can provide a ____________ measure of work and organizational effectiveness, but it needs to be looked at specifically.

A. Incredible

B. Enormous

C. Powerful

D. Astronomical

9. As it relates the contracts, the concept of mutual consent directly addresses the issue of how motivated the support person and the line manager are to engage in a project together.

True

False

10. Of the steps listed which is not a consulting competencies that is required to complete business contract ?

A. Illicit the client's expectations of you.

B. Say no or postpone the project that in your judgment has less than a 50/50 chance of success.

C. Give indirect verbal support and communication to the client.

D Provide directly for the clients underlying concern about exposure and vulnerability.

11. When dealing with resources every business or technical problem has a component where the way the problem is being managed is part of the problem?

True

False

12. Typically doing contract negotiations, when a consultant specifies what he or she wants from the client to make the project successful. What is this called?

A. Support andInvolvement

B. The product to deliver

C. The heart of the contract

D. The be-all that ends all

13. As an internal consultant, you are in every moment embedded in some part of the hierarchy and the politics of theorganization.

True

False

14. As an internal consultant you are often operating more by mandate than choice?

True

False

15. When meeting with a line manager as a client this is often the end of the contracting process?

True

False

16. A triangular contract begins with a general understanding between the consultant's boss and the client's boss?

True

False

17. As it relates to contracts the goal of discovery is not to be right but to be?

A. Efficient and Fiscally responsible

B. Effective and Powerful

C. Effective and Strategic

D. Diagnosis and Solution

18.The method of appreciative inquirywas initiated by____________ , it take the whole discovery process and focus on what is working well for an organization, what traditions and rituals are worth sustaining, what dream or vision for the future is in the people's minds?

A. Peter Block

B. Dave Ulrich

C. David Cooperrider

D. Wayne Brockbank

19. As it relates to ownership, the relationship aspect of the discovery process becomes_________ regardless of the special expertise or worldwide view you of the consultant.

A. Indecisive

B. Obsessive

C. Decisive

D. Obscure

20.When consulting, one consistent source of tension regardless of the ___________ or _____________, is that what a client may want and expect is often at odds with what is most likely to be helpful.

A. Expertise or Methodology

B. Source or Experience

C. Knowledge or Ability

D. Proficiency or Capability