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1. As the assistant manager of a restaurant, how many servers will you need given the following information for Saturday night's dinner menu? Demand (dinners

1. As the assistant manager of a restaurant, how many servers will you need given the following information for Saturday night's dinner menu?

Demand (dinners served) = 100 dinners per hour

Server target utilization = 85 percent

Service rate per server = 16 dinners/hour

2. Research and write short paper (two pages maximum) on organizations that have successfully used the focused factory concept.

3. * Medical Solutions Inc. has the following claims it must complete in the next week. The jobs are as follows:

Consolidated Work Orders

Work Order Quantity

Setup (Changeover) Time per Work Order (Minutes)

Processing Time per Panel (Seconds)

Model XVT-5 Case

9,500 panels

90

2.05

Model UYT-3 Case

7,500

75

1.78

Model KLY-6 Case

10,800

150

4.31

Given process claim capacity of 40 hours of work, can the workload be completed this week? Explain. If not, what short-term capacity solution would you recommend? Show all computations.

4. * Abbott Manufacturing produces plastic cases for solar photovoltaic panels and has decided to combine orders from customers to increase work order size, and thereby make one large production run per model type. Plastic injection molding machines are used to make these parts, and it is time consuming to clean the machines and set them up again between production runs. Each molding machine and operator works one 9-hour shift with a one-hour lunch break and one-half hour for operator breaks.

Claim Type

Number of Claims to Process

Setup Time per Claim Type (Hours)

Processing Time per Claim (Hours)

Cancer treatment

18

3

0.9

Spinal injury

12

1

1.6

Hip replacement

9

2

0.7

What is the total workload (demand) in hours for this work order mix? How many machines will it take to do this work in 1, 2, or 3 days? How might this process be improved?

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