$1.$ Assess the motivational techniques and methods that were implemented in the case. As her consultant, you must identify at least $3$ chapter$-$related motivational techniques she implemented $($this is the diagnostic part of consulting$).$ This part relates to Chapter $5.$

$2.$ Next, develop $3$ viable solutions to address the motivational issues in the department store $($this is the prescription part of the consultancy$).$ Be very clear and specific as to the solutions you recommend and why. This part relates to Chapter $6.$

$3.$ Write a "Letter to Lauren" $-$ your client$-$ to share your findings and recommendations.

$[$Remember clients are turned off by wishy$-$washy, messy, unclear writing or recommendations. $($So is your instructor.$)]$