1. At the end of the case, Rita smiles. It would seem as if she has a better grasp about the issues surrounding the lack of use of SharePointProject. Identify four issues you think exist and why. Make sure to label each issue using numbers 1 - 4.

Answer:

1. The company has not invested in SharePoint licenses for all employees, so only a limited number of people can use the software.

2. There is a lack of training on how to use SharePoint, so employees are not familiar with its features and benefits.

3. There is no clear purpose or strategy for using SharePoint within the company, so employees are not sure how it can help them with their work.

4. There is a perception that SharePoint is difficult to use, so employees are reluctant to try it out.

2. With regards to the four issues you identified in the first question above, how would you go about attempting to resolve them?