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1 . Background / Presenting Challenge: What is / are the presenting problem ( s ) ? Be as specific as possible and provide evidence

1. Background/Presenting Challenge: What is/are the presenting problem(s)? Be as specific as possible and provide evidence to support your choice(s).
2. Potential underlying issues (topics of concern).What are the underlying problems/issues, i.e. the "factors" of concern? Be as specific as possible and provide evidence to support your assertions. You can divide these into individual, team, and/or organizational factors of concern.
3. Data Gathering and Analysis: Summarize the relevant data you can find through thematically analyzing key stakeholders' perspectives, or by looking at the data in the end of the case. For example, if the employee survey data is relevant, report it. If there is something in the organizational structure that is relevant, use it. Ideally, you will use or create/depict a "model" to EXPLAIN the key organizational issues/factors of concern (as specified in number 2 above--but now, connected to the data) and their likely impacts on key organizational outcomes. You can draw an input/proceses/output model or use a model like Nadler Tushman, Weisbord six box, etc., but use data that you can find in the case as you did in number 2. If you use an existing model, you can adapt it--make sure what you create is relevant to this case. This will be the "data analysis/feedback" section of your memo.
4. Further Data Gathering Plans: What other data gathering would you want/need to do? How would you recommend gathering it? Why do you need it?
5. Recommended Intervention Strategy and/or Activities: What do you recommend in terms of the best intervention strategy or short, medium and/or long-term efforts that will ultimately, postively impact job satisfaction and reduce turnover? What is your reasoning for this? Include a statement of how Ashley and Brandon can better know whether they have been successful.

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