1. Based on the 16 Personality Profiles what TWO strengths did you discover about yourself?

2. How can ongoing workplace conflict NEGATIVELY impact an organization? (name 3 possible impacts)

3. What is an example of the "halo effect" that occurs during a conflict?

Select one:

a. You justify your own behavior

b. You blame the other person for their mistake

c. You make excuses for the other person's behavior

4. What is the "devil horn" effect that occurs during a conflict?

Select one:

a. You blame the situation for causing the argument

b. You start to understand the other person's perspective

c. You blame yourself for what has occurred

d. You blame the other person for their behavior