1) Based upon your readings (Drucker [1988] and Zahra [1999]), identify at least 4 changes (2 from each article) that you think have been the most significant cause of change to the way that your organization operates. In what ways do you think managers jobs have changed in your organization?

2) For your organization, or one with which you are familiar, identify the factors that operate in its general and specific environments. Why is it important for managers to understand the factors that affect their organization?