1 BUILDING UP USER EXPERIENCE Many companies begin the USER process a lot later than they should For example,Whether you are creating a website, mobile app, landing page, or other product, testing can happen at any stage of the design cycle It is important that on any idea write it first so you don't forget so that you can test it later Unfortunately many companies wait until their plans are fully developed before they test it, and suffer the consequences Testing during the prototype phase enables you to assure the design is going in the right direction, and that any essential features or flaws are addressed, before even one line of code has been written It's a lot easier to redesign a prototype than a finished product, so you'll save your budgetand your sanityby testing right from the start Questions Using a specific example , discuss ways to prototype that you can test on any product in your company How do you validate your concept 2 Project Success Ms Myra owned a BIG commercial insurance brokerage focusing on clients with about 500 employees Myra was the lead sales person for her firm, with a support staff to back her up Recognizing that anything that helped give her more sales time would help her company grow, MYRA instituted Project SUCCESS i , a dedicated company wide effort to incrementally replace her from all renewal processes (one of the core functions of her firm and one that sucked up months of her time) Ms MYRA knew that in order to she would need to refine her company's core renewal systems so that her team, working with the company systems, didn't miss anything QUESTION If you were Ms Myra, how will you redesign and upgrade PROJECT SUCCESS internal company systems

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1 BUILDING-UP USER EXPERIENCE Many companies begin the USER process a lot later than they should. For example,Whether you are creating a website, mobile app,

1 BUILDING-UP USER EXPERIENCE

Many companies begin the USER process a lot later than they should. For example,Whether you are creating a website, mobile app, landing page, or other product, testing can happen at any stage of the design cycle. It is important that on any idea write it first so you don't forget so that you can test it later. Unfortunately many companies wait until their plans are fully developed before they test it, and suffer the consequences.

Testing during the prototype phase enables you to assure the design is going in the right direction, and that any essential features or flaws are addressed, before even one line of code has been written. It's a lot easier to redesign a prototype than a finished product, so you'll save your budgetand your sanityby testing right from the start.

Questions:

Using a specific example , discuss ways to prototype that you can test on any product in your company .
How do you validate your concept?

2: Project Success

Ms.Myra owned a BIG commercial insurance brokerage focusing on clients with about 500 employees. Myra was the lead sales person for her firm, with a support staff to back her up. Recognizing that anything that helped give her more sales time would help her company grow, MYRA instituted "Project SUCCESS i", a dedicated company-wide effort to incrementally replace her from all renewal processes (one of the core functions of her firm and one that sucked up months of her time).

Ms. MYRA knew that in order to she would need to refine her company's core renewal systems so that her team, working with the company systems, didn't miss anything.

QUESTION: If you were Ms. Myra, how will you redesign and upgrade "PROJECT SUCCESS" internal company systems?