1

1. (C1) The FLSA requirement that employees be paid overtime includes the provision that:

   overtime rates of two times employees' hourly rate worked beyond 40 hours in a week be paid.

   the hourly rate is based solely on the base wage.

   professional occupations are covered under the law.

   overtime must be paid for work done beyond 40 hours per week regardless of whether the work is done at the workplace.

2 points

QUESTION 2

1. (C1) Transformational activities

   include knowledge management, cultural change, and strategic renewal.

   are low in their strategic value.

   are the nuts and bolts of HRM.

   often form the practices and systems to ensure strategy execution.

2 points

QUESTION 3

1. (C1) Which of the following changes do not exemplify events that are pushing companies to compete in a global economy?

   Expansion of protection of intellectual property

   The growth of Asia

   Reduction of government subsidies to businesses

   Introduction of new tariffs on imports

2 points

QUESTION 4

1. (C1) Which of the following statements is false regarding international labor management relations?

   Collective bargaining agreements in the United States tend to be centralized and focus on industry wide or regional issues.

   National and international unions are composed of multiple local unions, and most are affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL CIO)

   The lack of a U.S. history of feudalism and class distinctions has limited the class consciousness needed to support a strong union movement.

   Although China used to be a place where multinational companies could go and set up shop with cheap labor and no labor laws, there are now landmark labor laws that strengthen protections for workers

2 points

QUESTION 5

1. (C2) The four general approaches that companies use to develop employees include:

   formal education, assessment, job experiences, and interpersonal relationships.

   job rotation, promotion, transfer, and job sharing.

   psychological tests, assessment centers, Myers-Briggs Type Indicator, and performance feedback.

   business games, formal courses, team building, and assessment.

2 points

QUESTION 6

1. (C2) A mentor is an:

   employee's peer who provides feedback and coaching.

   employee's manager who provides feedback and coaching.

   employee's family member who provides feedback and coaching.

   experienced, productive senior employee who helps develop a less experienced employee.

2 points

QUESTION 7

1. (C2) To better understand diverse human resources, it is good to know Hofstede's cultural dimensions, one of which says that a culture characterized by easygoing and flexible people regarding different views and taking each day as it comes is one that is:

   low in uncertainty avoidance.

   high in femininity.

   low in power distance.

   high in long-term orientation.

2 points

QUESTION 8

1. (C2) Although widely used in the selection process, which of the following selection methods is relatively low in reliability, validity, and generalizeability?

   Physical ability tests

   Work sample tests

   Reference letters

   Drug tests

2 points

QUESTION 9

1. (C3) Which of the following is a consequence of external equity perceptions in making pay level decisions?

   Transfer

   Promotion

   Cooperation among employees

   Attraction and retention of quality employees

2 points

QUESTION 10

1. (C3) Competency-based pay is generally directed toward:

   nonexempt employees.

   international employees.

   exempt employees.

   unionized employees

2 points

QUESTION 11

1. (C3) In comparing and contrasting benefit strategies, the nature of the workforce can influence the kind of benefits provided. Which of the following benefits is most likely to please a workforce with a high percentage of Baby Boomers nearing retirement age?

   Pensions

   Life insurance

   Medical coverage

   Disability leave

2 points

QUESTION 12

1. (C3) _____ is the unfair labor practice most frequently filed against employers.

   Refusal to bargain by the employer

   Threatening employees with loss of their jobs or benefits

   Threatening to close down a plant if organized by a union

   Spying or pretending to spy on union meetings

2 points

QUESTION 13

1. (C4) Which of the following is NOT a recommended strategy for developing an effective performance management system?

   Communicate the total rewards program

   Set clear expectations for employee development

   Keep the CEO and senior management out of the process

   Link job descriptions to the performance management system

2 points

QUESTION 14

1. (C4) The extent to which a performance management system elicits job performance that is congruent with the organizations strategy, goals and culture is called:

   Reliability

   Strategic purpose.

   Utility.

   Strategic congruence.

2 points

QUESTION 15

1. (C4) Consistency, bias suppression, information accuracy, correctability, representativeness, ethicality are the six determinants of:

   perceptual justice.

   interactional justice.

   procedural justice.

   alternative dispute resolution.

2 points

QUESTION 16

1. (C4) In many documented cases, after giving employees the news of their termination, employers immediately have security guards whisk them out of the building with their various personal items haphazardly thrown together in cardboard boxes. The lack of which determinant of interactional justice is visible?

   Social sensitivity

   Explanation

   Consideration

   Empathy

2 points

QUESTION 17

1. (C6) In comparing and contrasting the HR practices of employers-of-choice, many forward-looking companies are trying to satisfy the diverse needs of employees by providing which of the following?

   Paid time off

   Flexible spending accounts

   Unemployment insurance

   Gym subsidies

2 points

QUESTION 18

1. (C6) In preparing your term paper, you focused on the 100 Best Companies to Work for in America and assessed practices of your chosen companies and those of your classmates. Which of the following is most likely to be the cornerstone of why employees-of-choice make this list?

   Competitive advantage

   Employee benefits

   Cordial union relationships

   Process redesign

2 points

QUESTION 19

1. (C6) In comparing and contrasting compensation systems across organizations, which pay system is most aligned with the constant changes brought about by evolving technologies?

   Comparable worth

   Job based pay

   Skill based pay

   Competency based pay

2 points

QUESTION 20

1. (C6) At employers-of-choice, _____systems meet the needs of both line managers and employees by ensuring that employees are constantly increasing their human capital and thus providing increased value to the company.

   Compensation

   Training and development

   Recruiting

   Screening Part II. Questions 21-50 required for all Lead Professor courses.

2 points

QUESTION 21

1. A development strategy that relies on a one-on-one relationship focusing on personal development is called:

   Mentoring

   Coaching

   Shadowing

   Organizational development

2 points

QUESTION 22

1. Which of the following is not one of the four guidelines for effective leadership development?

   Allow high potential leaders to emerge on their own.

   Put resources into high impact training

   Integrate training and strategy

   Involve top level leaders

2 points

QUESTION 23

1. Say on Pay legislation pertains to which current compensation issue?

   Comparable pay

   Gender inequity in pay

   Executive compensation

   Skill based vs. job based pay

2 points

QUESTION 24

1. The bulk of CEO compensation comes from which of the following?

   Stock and stock options

   Merit pay

   Annual salary

   Annual bonuses

2 points

QUESTION 25

1. The two primary groups of people in an organization who affect job satisfaction are:

   Supervisors and co-workers

   Customers and bosses

   The buying public and regulatory agencies

   Supervisors and managers

2 points

QUESTION 26

1. The key factor behind all types of job withdrawal, physical or psychological, is which of the following?

   Motivation

   Job satisfaction

   Organizational commitment

   Job involvement

2 points

QUESTION 27

1. The competitive market challenge that considers what an organization must pay to be competitive against other companies that hire similar employees is called:

   Labor Market Competition

   Product Market Competition

   Job Characteristics Model

   Internal equity

2 points

QUESTION 28

1. The HR tasks most easily shifted to E-HRM are:

   Traditional

   Transformational

   Transactional

   Strategic

2 points

QUESTION 29

1. All but one of the following are true of the glass ceiling. Name the exception.

   The barrier may be due to a lack of access to training programs, developmental job experiences, and developmental relationships, such as mentoring.

   Research has found significant gender differences in access to job experiences involving transitions or creating change.

   The barrier may be due to stereotypes that hinder the development of women or minorities.

   Research shows male managers have received more assignments involving high levels of responsibility than female managers of similar ability and managerial level.

2 points

QUESTION 30

1. _____ refers to appraisal that involves collecting subordinates' evaluations of manager's behaviors or skills.

   360-feedback

   Upward feedback

   Lateral feedback

   Alternative feedback

2 points

QUESTION 31

1. Turnover initiated by employees, often whom the company would prefer to keep, is:

   involuntary turnover.

   external turnover.

   voluntary turnover.

   internal turnover.

2 points

QUESTION 32

1. Whereas _____ justice focuses on the ends, _____ justice focuses on means.

   procedural; interactional

   outcome; procedural

   interactional; outcome

   procedural; outcome

2 points

QUESTION 33

1. The job descriptive index measures all of the following facets of satisfaction except:

   pay.

   the work itself.

   co-workers.

   customers.

2 points

QUESTION 34

1. _____ are the different pay rates various employees may get for the same job.

   Wage differentials

   Key proximities

   Compensable factors

   Rate ranges

2 points

QUESTION 35

1. Pay rate range spreads:

   are usually larger at higher grade levels.

   represent the distance between the midpoint and the maximum pay rates in each grade.

   represent a measure of the range of pay rates paid across an entire organization.

   are usually largest for blue-collar jobs in unionized settings.

2 points

QUESTION 36

1. During the recent financial crisis, the U.S. government, as part of the _____, decided it was appropriate to further regulate executive pay in firms receiving government "bail out" money.

   NCUA Corporate Stabilization Program

   Troubled Asset Relief Program

   Equal Pay Act

   Civil Rights Act

2 points

QUESTION 37

1. The Scanlon plan is an example of:

   profit sharing.

   gainsharing.

   a merit pay plan.

   an individual incentive plan.

2 points

QUESTION 38

1. Which of the following is an example of intrinsic motivation?

   A monthly salary of $10,000.

   A promotion to the position of HR Manager.

   Interesting work that utilizes a person's various skill sets.

   Medical insurance.

2 points

QUESTION 39

1. Which type of compensation program is more likely to attract a learning-oriented employee?

   Skill-based pay

   Merit pay

   Incentive pay

   Gainsharing

2 points

QUESTION 40

1. Criticisms of traditional merit pay programs include all but one of the following. Name the exception.

   They tend to create an entitlement mentality

   They tend to be costly to develop and time-consuming to administer

   They tend to increase labor costs over the long run

   They tend to be subject to distributive and procedural process issues

2 points

QUESTION 41

1. The cost of benefits adds about what percent to every dollar of payroll?

   27 percent

   45 percent

   15 percent

   62 percent

2 points

QUESTION 42

1. _____ increases are provided as a part of social security benefits for each year that the consumer price index increases.

   Real estate

   Cost-of-living

   Healthcare

   Cost of education

2 points

QUESTION 43

1. _____ requires employers to permit employees to extend their health insurance coverage at group rates for up to 36 months following a qualifying event, such as a layoff.

   The SEC

   ADA

   ERISA

   COBRA

2 points

QUESTION 44

1. Most union contact is with the _____, who is responsible for ensuring that the terms of the collective bargaining contract are enforced.

   supervisor

   manager

   shop steward

   administrative representative

2 points

QUESTION 45

1. Which piece of legislation focuses on the internal affairs of unions and their leaders?

   The Wagner Act of 1935

   The Taft-Harley Act of 1947

   The Landrum-Griffin Act of 1959

   The Civil Service Reform Act of 1978

2 points

QUESTION 46

1. Examples of conduct by either (or both) the union or employer during a union organizing campaign that may lead to an election result being set aside, include all of the following except:

   threats of loss of jobs or benefits.

   making campaign speeches to assembled groups of employees on company time less than 24 hours prior to an election.

   a grant of benefits or a promise of benefits.

   the use of consultants or lawyers.

2 points

QUESTION 47

1. Which one of the following is not true of the European Economic Community?

   Most of the European nations have agreed to engage in free trade with one another.

   Commerce is regulated by an overseeing body called the World Trade Organization.

   Under the EEC, legal regulation in the participating countries has become more, although not completely, uniform.

   Members share a common currency, the euro.

2 points

QUESTION 48

1. Which of the following is not generally emphasized in cross-cultural training programs?

   How host country employees view their own culture

   Relevant aspects of the host country's culture

   Relevant aspects of the host country's human capital system

   How to communicate accurately in the new culture

2 points

QUESTION 49

1. HR and line executives' evaluations of the effectiveness of HRM roles showed

   higher evaluations on the part of HR executives than line executives across all HRM roles.

   higher evaluations on the part of line executives than HR executives across all HRM roles.

   general agreement on the part of both parties across all HRM roles.

   general agreement on providing HR services and change consulting, but differences on the roles of business partner, developing the organization, and tailoring practices to the strategy.

2 points

QUESTION 50

1. Identify the incorrect statement with regard to HRM functions.

   Functions are basically divided into three divisions.

   Functions like recruitment and training fall under the centers for expertise division.

   Field generalists are individuals who ensure that the transactional activities are delivered throughout the organization.

   Field generalists also have a dual reporting relationship to both the head of the HRM and the head of the line business.

2 points

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