1 Case Study dhe pr Change at Syarikat Zumaju Sdn. Bhd. Nathan, Human Resource Manager at Syarikat Zumaju, was wondering how he was going to tell the Chief Executive Officer that the way he was going about introducing change in the company was wrong and causing many problems. In the last six months, the boss had been attending many seminars and conferences in order to get ideas on how to improve the products offered by the company and ways to increase sales. Almost without fail, every time he returned from such an event he would call a meeting of the heads of