1. Change Management means transition from current state to a new state in the _____________.
a) past
b) present
c) future
d) unknown
2. ________ is the ability of companies to prevent or cope with a crisis situation/s. a) Crisis Management
b) Change Management
c) Basic Management
d) Effective Management
3. ________ means doing the right things successfully.
a) Efficient
b) selective
c) objective
d) Effective
4. Values and perspectives of organization participants influence how organizations __________ .
a) function
b) fail
c) manage
d) theorize
5. What are the two types of change?
a) complete change and step change b) radical change and compromise change
c) step change and incremental change d) No change and status quo
6. In Change Management theory of â??FORCE FIELD ANALYSISâ? when forces FOR changes and AGAINST change are equal to ___________.
a) no change
b) complete change
c) destructive
d) improvement
7. Individuals resist change mainly due to:-
a) Fear of the known
b) Fear of the future
c) Fear of the unknown
d) Fear of losing something of value