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1. [Chapter 1: 20 points]. August 28,1907, in Seattle, Washington, USA (Established in Canada: February 28, 1975), United Parcel Service (UPS) is an American multinational

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1. [Chapter 1: 20 points]. August 28,1907, in Seattle, Washington, USA (Established in Canada: February 28, 1975), United Parcel Service (UPS) is an American multinational package delivery and supply chain management company. Suppose UPS is evaluating the productivity of three of its mail processing centres in Canada. The centres differ in the degree of automation (i.e., process), the type of work that can be performed, and the skill of the workers. The centres operate eight hours per day. a) b) C) d) Calculate the labour productivity (in pieces per hour) for each centre. (5) Calculate the multifactor productivity for each centre. UPS is not sure it can keep all three Centres open. Based on multifactor productivity, which centre would you close? What other factors should be considered? (5) Suppose employees in Centre A are scheduled to receive a 15% pay raise next month. How will that affect productivity? (5) Suppose a new processing machine is available for Centre C that w0uld increase the Output to 40,000 pieces an hour at an additional overhead cost of $30 per hour. Should UPS install the new processing machine

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